How should changes to protocols be communicated to staff as per EO 1.21?

The preferred method for communicating changes to protocols as per EO 1.21 is through formal briefings and updates. This approach ensures that all staff are effectively informed of the changes in a clear and structured manner, which is essential for maintaining operational efficiency and compliance with established practices. Formal briefings provide an opportunity for management to clearly articulate the rationale behind the changes, highlight any key details, and answer questions that staff may have. This method also allows for confirmations of understanding among team members, which is critical in a professional environment where adherence to protocols is paramount.

In contrast, relying on casual conversations might lead to misunderstandings or incomplete information being disseminated. Using emails runs the risk of the messages being overlooked or misunderstood, especially if staff are inundated with numerous communications daily. Additionally, limiting the discussion of protocol changes to performance reviews can create a scenario where critical updates are missed by staff who are not directly involved in those reviews. Overall, structured and formal communication fosters a culture of transparency and accountability, ensuring that all team members are on the same page regarding operational priorities.