What should NOT be included in a transfer of communication for clarity?

Redundant information should not be included in a transfer of communication aimed at achieving clarity. When communicating, especially in operational settings, the goal is to ensure that the message is clear and concise. Including redundant information can obscure the main points and make it harder for the recipient to understand the key messages. Clarity is best served by avoiding unnecessary repetition, which can distract from the significance of the information being conveyed.

In contrast, simple phrases, clear instructions, and even complex terminology (when used appropriately) can enhance clarity, as they provide the essential details needed for effective communication. Simple phrases help in reducing cognitive load on the receiver, clear instructions ensure actionable guidance, and although complex terminology might be necessary in certain contexts, it should be used judiciously to avoid confusion. Thus, eliminating redundancy ensures that communication is efficient and focused, making the intended message more comprehensible.